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Family & Children's Services St. Thomas and Elgin

Accessibility

Family & Children’s Service of St. Thomas and Elgin (FACS) is committed to provide accessibility for persons with disabilities by following the principles of dignity, independence, integration and equal opportunity, in accordance with Accessibility for Ontarians with Disabilities Act (AODA) 2005.

Statement of Commitment

Family and Children’s Services of St. Thomas and Elgin will meet the requirements of Integrated Accessibility Standards, Ontario Regulation 191/11 under the Accessibility for Ontarians with Disabilities Act, 2005.

This regulation establishes general requirements and the accessibility standards for each of information and communications, employment, transportation, the design of public spaces and customer service.

This website conforms to the Web Content Accessibility Guidelines 2.0. The Web Content Accessibility Guidelines 2.0 explain how to make Web content accessible for persons with disabilities.

AODA – FACS Elgin Policy.pdf
AODA – IASR – FACS Elgin Customer Service Standard.pdf
AODA – Integrated Accessibility Standards Regulation (IASR) – General Requirements.pdf
AODA – IASR – FACS Elgin Other Standards.pdf

Multi-year Accessibility Plan.pdf

Family and Children’s Services of St. Thomas and Elgin welcomes your feedback regarding accessibility. Upon request, arrangements can be made for feedback to be provided in alternate accessible formats and communication supports

AODA Service Feedback Form

Please tell us the date of your visit:
Please tell us the time of your visit:
:
Contact information (optional)
Name
Thank you. Alternate formats and communication supports for the feedback process will be provided or arranged, upon request.

Notice of Service Disruptions shall be posted on the Family and Children’s Services website home page.

Family and Children’s Services of St. Thomas and Elgin is located at 99 Edward Street.

99_edward.pdf